SMS Terms

The Sova Stories text program

When you opt in, Sova Stories (operated by KKnight, LLC) will text you:

• Your nightly bedtime story: a short message with a private link to read that night's story, sent once a night at the bedtime you choose.
• Account and billing alerts, such as a notice that a payment didn't go through.

These are informational messages about the service you signed up for. We don't send marketing or promotional texts. Texts go only to the parent or guardian who holds the account, never to a child.

Message frequency: about one message a night, plus the occasional account alert. Message and data rates may apply.

Your consent

You opt in by choosing text delivery, entering your mobile number and checking the text-message consent box in your account (Account → Delivery) or in the welcome steps after you sign up. The box is never pre-checked. Agreeing to texts is not required to buy a subscription; stories can always come by email instead. We keep a record of when you gave consent.

Only add a mobile number that belongs to you. If you change or give up your number, please update it in your account or reply STOP first, so texts don't go to someone else.

How to stop or get help

• Reply STOP to any message to stop all texts. You can also reply QUIT, END, REVOKE, OPT OUT, CANCEL or UNSUBSCRIBE, or any message that clearly asks us to stop, such as "please stop texting me." We'll send one confirmation, then no more texts, and switch your stories to email.
• You can also stop texts by emailing hello@sovastories.com or by choosing email delivery in your account. We act on every request promptly, and always within 10 business days as the law requires.
• Reply START to sign up for texts again.
• Reply HELP for help, or contact us at hello@sovastories.com.

Carriers

Mobile carriers are not responsible for delayed or undelivered messages. Delivery depends on your carrier and coverage.

Privacy

We use your mobile number only to send the messages described above. We do not sell or share your mobile number or text-message opt-in with third parties for their marketing. See our Privacy Policy for more.